Freshsales vs HubSpot CRM
Head-to-head comparison of two popular crm software tools. See which one is right for your needs.
Last updated: March 2026
Quick Verdict
HubSpot CRM has a higher rating (4.4/5) compared to Freshsales (4.4/5).
Freshsales
4.4Freshsales by Freshworks is an AI-powered CRM that helps sales teams close deals faster. It features Freddy AI for lead scoring and next-best-action recommendations, built-in phone and email, and a clean interface. Part of the Freshworks suite, it integrates seamlessly with support and marketing tools.
Pricing
Free / $15/month
Key Features
- Freddy AI
- Built-in Phone
- Email Tracking
- Visual Pipeline
- Lead Scoring
- Workflow Automation
- Territory Management
- CPQ
Pros
- + Built-in phone and email
- + Strong AI capabilities
- + Clean modern interface
- + Good free tier
Cons
- − Fewer integrations than competitors
- − Advanced features need higher tiers
- − Reporting limitations
HubSpot CRM
4.4HubSpot CRM is an all-in-one customer relationship management platform that combines marketing, sales, and service tools. It offers a generous free tier with contact management, email tracking, and pipeline management. HubSpot is known for its ease of use and extensive integration ecosystem with over 1,500 apps.
Pricing
Free / $20/month
Key Features
- Contact Management
- Email Tracking
- Pipeline Management
- Reporting Dashboard
- Meeting Scheduler
- Live Chat
- Form Builder
- Mobile App
Pros
- + Generous free tier with unlimited users
- + Intuitive user interface
- + Excellent integration ecosystem
- + Strong marketing automation
Cons
- − Expensive at scale
- − Limited customization on free plan
- − Per-seat pricing adds up quickly