Freshsales vs Copper
Head-to-head comparison of two popular crm software tools. See which one is right for your needs.
Last updated: March 2026
Quick Verdict
Copper has a higher rating (4.4/5) compared to Freshsales (4.4/5). However, Freshsales offers a free tier which Copper does not.
Freshsales
4.4Freshsales by Freshworks is an AI-powered CRM that helps sales teams close deals faster. It features Freddy AI for lead scoring and next-best-action recommendations, built-in phone and email, and a clean interface. Part of the Freshworks suite, it integrates seamlessly with support and marketing tools.
Pricing
Free / $15/month
Key Features
- Freddy AI
- Built-in Phone
- Email Tracking
- Visual Pipeline
- Lead Scoring
- Workflow Automation
- Territory Management
- CPQ
Pros
- + Built-in phone and email
- + Strong AI capabilities
- + Clean modern interface
- + Good free tier
Cons
- − Fewer integrations than competitors
- − Advanced features need higher tiers
- − Reporting limitations
Copper
4.4Copper (formerly ProsperWorks) is the CRM designed for Google Workspace users. It lives inside Gmail and integrates deeply with Google Calendar, Drive, and other Google tools. Copper automatically captures contacts and activities, reducing manual data entry for Google-centric teams.
Pricing
$23/month
Key Features
- Gmail Integration
- Google Workspace Sync
- Automatic Data Capture
- Pipeline Management
- Workflow Automation
- Reporting
- Mobile App
- Chrome Extension
Pros
- + Native Google integration
- + Minimal data entry required
- + Works inside Gmail
- + Easy to adopt
Cons
- − Only works well with Google Workspace
- − Limited standalone features
- − Fewer integrations